Account and data deletion instructions
A public route for every Todijo user, including people who signed in with Google, Apple or Facebook, to request account and personal-data deletion.
Submit a deletion request
If you can access your account, use Todijo's account and privacy controls and include the email linked to the account. If you have lost access, contact the verified support address below. Todijo will verify identity before acting; never send a password, provider token or full payment-card details.
Contactar a TodijoGoogle, Apple and Facebook sign-in
A social-sign-in user follows the same request process. State which provider was used and provide the email available to you. Unlinking a provider is not the same as deleting the Todijo account, and Todijo will not ask for the password to your Google, Apple or Facebook account.
Records that may need to remain
A request does not guarantee immediate hard deletion of every record. Todijo may need to retain protected records for completed orders, payment reconciliation, disputes, fraud prevention, accounting or applicable legal duties. Other eligible data may be deleted, deactivated or anonymised after verification and review.