Find the right help quickly
Choose the topic that matches what you are doing. These guides explain Todijo's current buying, selling, order and safety tools.
Buying
Get help with search and categories, product options, favourites, cart, checkout, orders and messages. Start with How to buy for the complete flow.
Selling
Learn about seller accounts and status, store setup, products, stock, orders, Stripe onboarding and the seller dashboard. The Seller guide is the detailed reference.
Orders, account and safety
Check order status, delivery, cancellations, returns and refunds; review privacy and cookie choices; or report a suspicious listing. Contact support when the in-app route does not cover your issue.
Contact
Use Customer support for account, seller or order help. Use Report a problem for listing, safety, payment, privacy or security concerns.