Marketplace rules
Practical rules for buying, selling and communicating safely on Todijo.
Todijo
Todijo currently operates as a pre-incorporation marketplace project and service, not as an incorporated SAS. Verified company registration, VAT and registered-office details will be added after incorporation.
Seller status and accurate listings
Sellers must truthfully declare whether they act as a professional/trader or a private/non-professional seller. The status is seller-declared unless Todijo expressly confirms a real verification. Listings must accurately state the title, description, images, price, condition, stock, variants and relevant product or safety information.
Legal products and product safety
Illegal, unsafe, counterfeit, rights-infringing or otherwise prohibited products and listings are not allowed. This rule is not an exhaustive catalogue of every restricted product. Sellers remain responsible for lawful products and for providing manufacturer, responsible-person, warning, instruction or other compliance information where applicable.
Communication, orders and reviews
Use Todijo messaging honestly and respectfully. Fraud, harassment, spam and platform misuse are forbidden. Sellers must process orders honestly and keep stock and fulfilment information accurate. Reviews must concern genuine marketplace experiences and must not be fabricated, purchased or manipulated.
Reporting and enforcement
Users can report products or listings as illegal, unsafe, misleading, prohibited or for another supported reason. Todijo may review available information and, where justified under these rules or the Terms, restrict or remove content or seller access. A platform review is not an automated legal determination.
Buyer rights and related policies
These practical rules do not replace statutory consumer rights, the Marketplace Terms, Seller Terms or Refund/Return Policy. Rights may differ depending on whether the seller is legally a trader or a private person.